§ 21-5. Franchisees' duties.

(1)

Time to implement orders. A franchisee must implement remedial requirements, including prospective rate reductions and refunds, within ninety (90) calendar days of the date the city commission issues an order mandating a remedy.

(2)

Refund reports. Within one hundred twenty (120) calendar days of the date an order mandating a remedy is issued, a franchisee must file a certification, signed by an authorized representative of the cable company, stating:

(A)

Whether the franchisee has complied fully with all provisions of the city commission's order; and

(B)

Describing in detail the precise measures taken to implement the city commission's order; and

(C)

Showing how refunds (including interest) were calculated and distributed.

(3)

Accurate books and records required. It is each franchisee's responsibility to keep accurate and adequate books and records of account so that it can properly and accurately refund any amounts owed to subscribers.

(4)

Accurate filings required. It is each franchisee's duty to submit as complete and accurate a filing as possible, and knowingly withholding material information or making a filing that is incomplete or inaccurate under applicable law shall be treated as a violation of this chapter.

(5)

Information requests. A franchisee and any other entity that has records of revenues or expenses that are allocated to the franchisee's system must respond to requests for information from the city by deadlines established by the city. A franchisee is responsible for ensuring that such other entity responds to the city's requests.

(Ord. No. 2000-134, § 1, 1-2-01)